Returns made within 15 days of customer receipt on unused and unopened product, will receive a full refund on product only (shipping costs are not included in the refund).
Please include your name and order number.

Please return unused product to:

Snowy Owl Cove
4711 Hope Valley Road
P.O. Box 225
Durham, NC 27707

For any further inquiries, please contact us by email: customerservice@snowyowlcove.com or by phone at: (855) 695-2683.